By using the website, you agree to have read and comply with the terms and conditions

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of Applause Digital website (applausedigitalus.com) and all services provided by Applause Digital. By placing an order, engaging our services, or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Our Services

Applause Digital offers a comprehensive range of digital services, including but not limited to:

• Website Design: Custom homepage concepts, inner pages, banner designs, and responsive layouts
• Website Development: CMS integration, custom PHP/WordPress development, e-commerce solutions
• Logo Design: 2D, 3D, animated, and branded logo packages
• SEO: On-page and off-page SEO strategies
• Social Media Marketing (SMM): Social strategy, content, and campaign management
• Content Writing: Professional copywriting for web pages, SEO, and marketing materials
• App UI/UX Design: Mobile and web application interface design
• App Development: Custom application development for iOS and Android platforms
• Video Animation: 2D/3D animated explainer and promotional videos
• Illustration: Custom digital illustrations and visual assets
• Marketing Collateral: Brochures, flyers, banners, and print-ready marketing materials

2. Project Process

• Discovery & Consultation: We discuss your business goals, design preferences, and project requirements.
• Proposal & Package Selection: We provide a clear proposal outlining deliverables, timelines, revision rounds, and total cost based on your selected package.
• Full Upfront Payment: Full payment is collected before any project work commences.
• Design & Development: Our team begins work once payment is confirmed.
• Review & Revisions: Deliverables are shared for your feedback within the revision allocation of your package.
• Final Delivery: The completed project is delivered in agreed formats upon your approval.

3. Payment Terms

• All prices are quoted in US Dollars (USD) unless otherwise stated. Applause Digital operates on a 100% upfront payment model.
• We accept payments via approved methods as stated in your invoice or order confirmation.
• All quoted prices are inclusive of the deliverables outlined in your selected package.
• Any additional services requested beyond the original package scope will be quoted and invoiced separately.

4. Refund & Cancellation Policy

Cancellation by Client Before Work Commences: Full refund minus 10% admin fee.

Cancellation After Work Commences (Within 7 Days): Partial refund up to 50% based on work volume.

Cancellation After 7 Days: No refund for work completed or in progress.

After Final Delivery: No refunds are issued once final files are delivered and approved.

• Refunds will not be granted for subjective creative preferences if the deliverable meets the brief.
• Revision rounds must be utilized before requesting cancellation.

5. Revision Policy

• Revision rounds are defined by your selected package tier.
• Revisions are modifications within the original agreed-upon project scope.
• Significant alterations to the original brief may be treated as a new project phase.
• Additional rounds beyond package entitlement are available at an additional fee.

6. Intellectual Property & Ownership

Upon full payment and final delivery, all rights to the completed deliverables are transferred to you. Any brand assets you provide remain your intellectual property. Completed projects may be included in our portfolio unless requested otherwise in writing.

7. Client Responsibilities

• Provide complete and timely project briefs/assets.
• Make full upfront payment prior to commencement.
• Respond to feedback requests within a reasonable timeframe.
• Ensure requested content is lawful and not defamatory.

8. Turnaround Times

Estimated delivery times begin from the date payment is confirmed and all materials are received. We are not liable for delays caused by late client feedback or missing materials.

9. Confidentiality

Both parties agree to maintain strict confidentiality. We will not disclose your project details or business information to third parties without written consent, except as required by law.

10. Disclaimer of Warranties

Services are provided "as is." We make no guarantee of specific business outcomes, search engine rankings, or revenue results.

11. Limitation of Liability

Applause Digital shall not be liable for indirect or consequential damages. Total liability shall not exceed the total fees paid for the specific project.

12. Governing Law

These Terms are governed by the laws of Ontario, Canada, and applicable federal laws of the United States. Disputes shall be resolved through good-faith negotiation or binding arbitration.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Us

• Address: Zulfiqar Street # 5, Building 73-C, Defence Housing Authority Phase VIII., Karachi, Pakistan, 75400
• Email: info@applausedigitalus.com
• Phone: +1 (888) 884-9794
• Website: www.applausedigitalus.com